Tech support gets called a lot. Usually, it’s for problems that at least make some level of sense.
However, sometimes it’s for things that were so completely avoidable or simple that it’s astounding.
And then there are just strange cases that no one can explain.
Here are some of the worst ones that tech support workers have come across:
#1 An ink spill
We’re not sure how this happened. The client doesn’t know how it happened either. Cleaning it up should be interesting.
Source:
TheAnswerToYang via Reddit
#2 Trouble with the wireless speakers
The wireless speakers aren’t working quite right. They don’t know why. We’re guessing they didn’t read the instructions that discuss what the purpose of a stand is.
Source:
UsablePiza via Reddit
#3 “We told them to label the computer as infected and ship it to us”
They did follow the instructions. The infectious substance sticker might be going a little too far.
Source:
fatkiddown via Reddit
#4 They thought it was a safe place to put a candle
The customer thought it would be okay to burn a candle on top of the computer. After all, what could possibly go wrong?
Source:
kjb0419 via Reddit
#5 It’s not a touch screen
This looks like a job for the cleaning crew, not tech support. We’re just wondering how they haven’t figured out it’s not a touch screen after about ten thousand attempts.
Source:
benjo1989 via Reddit
#6 “My Fan Was Making Too Much Noise!”
Rule one: do not accidentally cover the fan. Rule two: do not intentionally cover the fan.
Source:
ako_123
#7 A classic
“Do not erase” they say. What does a magnet do to disks? Hmm.
Source:
Imgur
#8 “The space heater isn’t working”
They were wondering why the space heater in their office wasn’t working. We’re wondering how it wasn’t on fire.
Majahzi via Reddit
Source:
Majahzi via Reddit
#9 Xbox optical drive stopped working
The optical drive stopped working. They assumed it was defective. They didn’t stop to consider that toddlers with coins may have had access to it.
Source:
uscbutterworth via Reddit
#10 “My flash drive won’t show up”
they called tech support because they said they had tried everything. The only thing they didn’t try? Putting it in the USB port.
Source:
Imgur
#11 “It’s convenient”
She won’t stop using it this way because it’s convenient. Tech support workers everywhere are cringing.
Source:
Lordalphax1 via Reddit
#12 “I dropped it walking to the car”
They said they dropped it while walking to the car. We might have believed them if they said they ran it over three times.
Source:
SirReginaldIT via Reddit
#13 Windows on acid
We don’t actually know what they did to cause this. It just looks kind of perfect. Do you think we can get a screensaver that looks like this?
Source:
Imgur
#14 “Camera Flickers To Fuzzy Brown Image Often”
The tech support ticket said that the customer was complaining about a fuzzy brown image. This is what tech support discovered when they arrived.
Source:
RandomITpro via Reddit
#15 “It’s not working”
They said it just suddenly stopped working and wouldn’t turn back on. We can’t imagine why.
Source:
Rennsport_Dota via Reddit
#16 A little too excited
She wanted to get the mouse out of the packaging. She may have gotten a little too overzealous with the scissors. This one we understand. That packaging is a pain.
Source:
mrfoyl via Reddit
#17 They thought the headphone jack was a screw hole
They thought that it was missing a screw, and that was why it wasn’t working. Now, they have two problems.
Source:
endmethanks1 via Reddit
#18 “Printer isn’t working”
They called tech support because the printer wasn’t working. That may have been the easiest tech support job ever.
Source:
MirrorLikeTent via Reddit
#19 The provider claims the problem with the DSL is in the house
They were experiencing exceptionally slow internet, and their service provider wasn’t being very helpful. So, they went outside to find the problem. They found it.
Source:
zenbanjoman via Reddit
#20 Corporate cabling
In case you ever think that a “professionally” done job will look more professional. You can put away that hope right now. This is at a major company.
Source:
D787 via Reddit
#21 Server Room
Here is another pasta-mess server room. How many years would it take to untangle that?
Source:
The_Revolutionary via Reddit
#22 They didn’t see why they should secure their server
They thought it was a waste of money to secure the expensive server. After one minor bump sent it all tumbling, they might not think that anymore.
Source:
_w0xy via Twitter
#23 “I’ve smelled burning a few times”
They thought they smelled burning. They would be correct.
Source:
Dragon_Khan via Reddit
#24 “I bent the pins to make it fit”
It wouldn’t fit. They bent the pins. Now it won’t work. Life is hard.
Source:
gunner1chase via Reddit
#25 They used a hammer to get it in
The client wanted the flush look. So, they used a hammer to get their USB receiver in. It is indeed flush. However, it does not function for some reason…
Source:
Viciouspom via Reddit
#26 There was a crack in the glass
The customer thought he could peel off the glass so he wouldn’t notice the crack. He was wrong.
Source:
Ferbel via Reddit
#27 “It’s not charging”
They called tech support because they were having charging problems. They swore it wasn’t because of the cable. For some reason, tech support did not believe them.
Source:
loonietooniecdn via Reddit
#28 “I forgot it on top of the car. Can you fix it?”
They forgot it on top of the car and drove on the highway. We understand that there might be something important on the hard-drive, but tech support workers are humans, not gods.
Source:
”Legionary_CXVII via Reddit
#29 “Something is unplugged and now the internet doesn’t work”
Yep, someone unplugged something. Even worse, they plugged it back in somewhere else. No one knows where the plug came from or where it went. All they know is that the office internet no longer works.
Source:
Kharenis via Reddit
#30 What happens if you never remove the dust
Here’s a friendly reminder from tech support. Clean your computer once in a while!
Source:
1Darkest_Knight1 via Reddit
