There are many cashiers who take their big hearts and caring personalities to work with them. You know the kind. The store employees who are so friendly that they make everyoneโs day brighter?
Ms. Rita Burns is one of these cashiers. She works at a Walgreens in Houston, Texas, and has a heart of gold.
Though Ms. Rita had already proved her loving personality through her interactions with customers, she went one step further on the afternoon of September 7, when she met a customer called Rina Liou.
Speaking to KHOU about her shopping trip like no other, Rina recalled:
โIโm just going to make a dash to Walgreens. And I never go there. I go there and I get my light bulbs. And when I went to pay, my heart just sank.โ
It turned out that in her hasty dash out the door, Rina had picked up her husbandโs phone instead of her wallet. She knew her husband had Apple Pay, so she stood at the checkout, trying to figure out how to use the app, growing increasingly agitated with every minute.
But her cashier, Ms. Rita, swooped in to save the day, telling Rina that sheโd pay the total for her. This was despite the fact that sheโd just paid off her own bills that day, and only had $20 left in her account.
According to Ms. Rita, she could see that Rina really needed the money, and thatโs why she offered to help. She recalled:
โI just looked up at God and said, I guess Iโm going to do it.โ
Ms. Rita prayed there would be enough funds in her card as she used it to make Rinaโs payment. Luckily, the payment went through.
Rina wasnโt the sort of person to accept charity when she didnโt need it, so she returned home, collected her wallet, and drove straight back to the Walgreens.
Here, she returned the cash to Ms. Rita, along with a bunch of flowers and a thank-you note. She snapped a photo with Ms. Rita, then shared her story to Nextdoor.
It turned out that hundreds of locals in Houston were familiar with Ms. Rita and agreed that she was one of the kindest people they knew. One person wrote:
โRita is the happiest, best employee that Walgreenโs has to offer in normal circumstances.โ
Kindness. A thread.
Last Monday Rina ran to a @Walgreens.
The realtor was about to show a house. Needed to replace light bulbs.
But, she forgot her wallet.
Rita, the cashier, paid the $12.41.
Rina & Rita were strangers.
Rita only had $20 in her bank account. pic.twitter.com/i9vQQoSSqCโ Melissa Correa (@MelCorrea_HOU) September 14, 2020
Someone else added:
โRita is the best!! She is such a lovely person and always remembers me by name and always asks how my mom is doing.โ
There was so much mutual love and respect for Ms. Rita that a fundraiser was set up in the kind-hearted employeeโs name. Part of the description read:
โMs. Rita at Walgreens is a neighbor in the truest sense of the word. When a customer needed to buy lightbulbs in a rush but had forgotten her wallet, Ms. Rita wanted to pay โbut only had $20 in [her] account.โ When she realized the bulbs were 50% off, she paid without hesitation using her own debit card.โ
Just over $20,500 was raised for Ms. Rita, which is a life-changing amount of money!
Doesnโt this story just warm your soul? If you have a โMs. Ritaโ in your life โ maybe consider expressing your appreciation the next time you cross paths.
Watch the video below to see an interview with this lovable cashier!
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