Normally we don’t think of Internet trolls are particularly amusing, but
Wesley Metcalfe is the exception.
Going by the nickname The Amazing Troll-Man, the UK-based social media star has dedicated copious amounts of time to putting a mirror up to online harassers, complainers, and so-called “reviewers” who have nothing nice to say. (Ok, a few of them had nice things to say, but he trolled them too.)
Metcalfe maintains a separate Facebook page by the name of “Customer Service” and changes his profile photo to match the company he’s pretending to represent. Then, he sets about writing obnoxious and hilarious responses to people’s online customer service inquiries (or demands).
The Internet’s favorite troll actually started the page as a way to cope with his depression and anxiety – he wanted an amusing hobby that also made people laugh. Now, the hysterical photos of people’s reactions to his endeavors are memorialized on his Facebook and Instagram pages.
If you’ve ever worked in the service industry – or just come across some of the world’s most entitled people – and wanted to clap (or slap) back, it’s worth a read just to feel the sweet justice of his pointed – and vulgar, at times – replies.
1. Rubbed the wrong way
Take a look at this interaction between The Amazing Troll man and a customer who decided that scuffing his own shoe was the store’s problem.
It looks like he wanted his money back, but he was getting pwned instead.
Also, we had no idea our sneakers had souls. We knew they had soles, but now we feel bad for walking on them.
2. Stop yelling
You know what’s great? When people type in all caps.
Sure, they may be easier to read, but you do know you can make your computer font larger without making it look like you’re screaming at someone, right?
3. That word does not mean what you think it means
We applaud the spirit of the effort this person made to point out that the card was sexist, but that was kind of part of the joke.
No, it was actually the entire joke.
4. Dammit, Linda
Admittedly, we wouldn’t be happy if our grocery store smelled awful, but can’t you at least give some context? What did it smell like?
The Amazing Troll-Man has a hunch.
(And why can’t you just speak to someone while you’re there to find out what’s going on instead of taking to the Internet later with vague complaints?)
5. B*tch, please
Apparently, the UK clothing store New Look just lost a customer. But don’t worry, she didn’t fit into the clothing anyway.
We wonder how long it took her to get the joke.
6. Don’t call me Sam
We’d be angry if we were this customer too, but he did leave the perfect opening for a Lord of the Rings joke.
And he lost our sympathy when he couldn’t take that joke and started demanding names so he could strip someone of their job.
7. The corned beef controversy
Aside from the inability to use punctuation properly, we kind of like whoever made this comment.
Of course, they could have skimmed a bit off in an attempt to get a voucher or refund, but is corned beef really worth the trouble?
Luckily, they were pretty awesome about the joke as well.
Now you’ll have The Fresh Prince of Bel Air’s theme song in your head all day.
8. Please copy your competitor
Again, good sense of humor, but what makes this person think a fast food company is going to casually start ripping off its competitor?
Just go to Burger King if it’s that much better, man.
9. Lawyered up
This person’s only smiley face is for how he or she looks back fondly on berating staff on the return policy. Then, when The Amazing Troll-Man decides to have a little bit of fun, they get even more high and mighty and call their rude comment “constructive.”
We think they might need to study law a little bit longer.
10. Toy down!
Well, there are double exclamation points after every sentence, so this person must mean business.
If your kid is so young they still enjoy something called “Boom Ball Game,” they probably don’t even notice the missing pieces.
11. One happy customer
This is the only person in the world that loves their Internet service provider.
In fact, those rose-colored glasses must have skipped right over the curse word.
They say love is blind.
12. Ducking hilarious
Young people having fun at work is the worst, according to this customer.
Luckily, Troll-Man said what we were all thinking without even really having to say it.
13. Thanks, mom
You’ve gotta love when someone wants recognition for an employee whose name they can’t even remember.
Oh, and that Christmas bonus? Maybe Sky can just hand those out to everyone, ensuring the good-but-nameless-employee gets one.
14. The phantom
Well, if Donna wasn’t confused by those mysterious charges before she certainly is now!
15. Worst ever
If you want the best chicken sandwich ever, maybe you should pay more than $3 for it at a fast food restaurant.
Just sayin’.
16. Cinderfella
Wow, they’re going to take their complaint all the way to the top. Of Shoe Zone.
We hope when they show up for that big meeting that they’re wearing two shoes.
17. Ok, bye
What’s the point of a complaint like this?
Just go shop somewhere else and stop buying fabric wardrobes and hoping they last as long as real ones.
18. Bros before hoes
Well, that’s life – time to get over it.
And why do you want a replacement of something that broke anyway? Get a different hoe!
19. Danger zone
Yes, we’re all very lucky this customer didn’t hurt themselves more by tripping over something because they weren’t paying attention.
Now they’ll live to complain another day.
20. Sweet lament
Whatever happened to the good old days? Why don’t things stay the same forever, just exactly like this customer wants them to?
Things really went downhill after they fired all the Oompa Loompas.
21. I want my money!
We almost sympathized with him for a minute until he started acting like a toddler.
In less than an hour he went from having a memory of an uncomfortable day to an entire uncomfortable vacation and an injury.
22. Jitterbug
We hope The Amazing Troll man got some pleasure out of imagining this customer reading that entire message before they figured out the joke.
23. I’m angry because I got exercise
What great constructive criticism.
They will undoubtedly change their hours now just because some customer accidentally got some exercise and never checked the hours on the store.
24. To whom it may concern
Well, damn, now she’ll have to take it upon herself to fix her own mistake. How terrible.
Why’d you buy them so many times if you were being overcharged?!
We’re sure customer service is really looking forward to her visit.
25. “Influencer”
You gotta love this customer. They were tired of waiting, decided to do something inappropriate, and are now threatening to have their “influencer friends” publicly post a ridiculous story.
Perhaps their “influencer friends” will remind them that any publicity is good publicity. That is, if they have any friends.
26. “Dic” head
Sorry about your mom, but what is it, exactly, you’re going to tell your lawyer when you’ve already admitted the first time around that she wasn’t hurt?
Yes, the employee should have apologized but why didn’t you make a complaint right then and there?
27. Mom jokes
Actually, we like Shane. Shane gets it.
28. Fix my mistake!
What nerve for the store to tell you it’s you’re mistake for mistakenly taking the wrong drink.
Do you think the real customer service person who fielded this complaint had to stifle a laugh?
29. I’m not stupid!
We’re glad this customer reminded Tesco that they’re not stupid because we were really wondering.
How does one hurt themselves on a wall, exactly?
30. Fish fingers
What a great suggestion. Why doesn’t the grocery store just put their stock in the wrong freezers with the wrong prices and deal with the resulting complaints instead of storing items properly when the power goes out?
We hate to break it to this customer, but if multiple workers walked away and never came back, the problem might be with her, not Tesco.
31. Twain conductor
This does sound very frustrating, but maybe they only let people with a sense of humor ride that twain.
32. It’s all about you
Well, Sky’s not trying to wind him up, but The Amazing Troll-Guy sure is!
33. Helpful feedback
Well, that escalated quickly.
JD Sports is probably really glad this guy got online to make that constructive comment.
34. Why would you say that?
Because it’s a joke.
35. Vegan grammar
Cater to vegans but make it cheap.
Noted.
36. Lies
We don’t even know what David is trying to accomplish here.
But we hope he sleeps well after getting that useless complaint off his chest.
37. Bigot sandwich
We’d like to say there’s no “us” and “them,” but we’d like to be in any group that didn’t include this awful person.
38. Couldn’t be bothered
Oh, just like you “couldn’t be bothered” to get or remember their name?
At least everyone got a laugh.
39. I wish
Did the three bears have another baby bear we didn’t know about?
40. Tampered
Yeah, you have to expect that one’s not going to end well.
We don’t know about you, but this makes us feel slightly embarrassed for anyone who posts random complaints on social media.
Will The Amazing Troll-Man help people develop some sense of shame? Probably not. But will he give us a way to laugh at them? Absolutely.
Please SHARE this with your friends and family.
Normally we don’t think of Internet trolls are particularly amusing, but
Wesley Metcalfe is the exception.
Going by the nickname The Amazing Troll-Man, the UK-based social media star has dedicated copious amounts of time to putting a mirror up to online harassers, complainers, and so-called “reviewers” who have nothing nice to say. (Ok, a few of them had nice things to say, but he trolled them too.)
Metcalfe maintains a separate Facebook page by the name of “Customer Service” and changes his profile photo to match the company he’s pretending to represent. Then, he sets about writing obnoxious and hilarious responses to people’s online customer service inquiries (or demands).
The Internet’s favorite troll actually started the page as a way to cope with his depression and anxiety – he wanted an amusing hobby that also made people laugh. Now, the hysterical photos of people’s reactions to his endeavors are memorialized on his Facebook and Instagram pages.
If you’ve ever worked in the service industry – or just come across some of the world’s most entitled people – and wanted to clap (or slap) back, it’s worth a read just to feel the sweet justice of his pointed – and vulgar, at times – replies.